Warranty
REPLACEMENT WARRANTY
1. By placing an order on this website, a Buyer agreed to follow this Replacement Warranty (father "Warranty") policy. The description of the Warranty is available to read 24/7 and reachable at each page of this website.
2. Replacement warranty or manufacturer warranty is applied (from a the original purchase date) for the items with a proof of installation which was performed according to Canada Electrical Code and provincial/terretorial electrical safety authority requirements, etc. What You Need to Know
3. LED Light Canada will not accept liability for nore than replacement product or sales price refund under any circumstances.
4. If an item is defective or damaged upon original receiving, the buyer must report the defect/damage item to the Seller within 14 days of a receiving day (by Canada Post or Purolator Tracking number) and get the Seller's updated address confirmation for Return
4. During the warranty:
- We recommend to you: before stated that item is not working (a part or whole light fixture which fails due to a defect in materials or workmanship), please consult your local licenced electrical contractor
- Led Light Canada does not provide any labour or in-home services to replace a defective part or whole light fixture
- If the Buyer is confident that item is not working and is qualified for warranty requirement (see above), please Contact Us. After the Seller's updated address is confirmed from the Seller, the Buyer may arrange shipment of the item (for Buyer's own cost) to us for replacement - according to Return and Refund Policy. After receiving your items and inspection of the item, we will contact you
5. A Buyer has to find out and provide to the Seller:
- a clear supposed detailed description of a failure, and
- clear pictures of the installation place/room and location of another lights in the room/area
6. If Shipping is FREE, it means in 1 way only - from the Seller to a Buyer. The Buyer may send (for his/her own cost) a defective item back to the Seller for the inspection and testing. After inspection:
- if the Seller find an item defective, the Buyer will be informed and an item will be send to the Buyer for the Seller's cost
- if the Seller find that item is working properly, the Buyer will be informed and the Buyer will be responsible to arrange a pre-paid shipping label to return the working item from the Seller to the Buyer