Shipping Policy

1. By placing an order on this website, a person/company agreed to follow this policy which is open/available to read 24/7 on each page on this website 

or

Shipping rates depend on your location and address. We may find out shipping rate by an parcel with item/s 3 dimension + weight and your address with postal code

3. The Day of Package Arrival means a day when the package (with a Tracking Number) was delivered to the Buyer by a carrier

4. You parcel will be send by Canada Post or Purolator (if a parcel length is more than 2m) with

5. A parcel weight maybe not more than 30kg.

6. Mostly of shipped orders we provide with a Tracking Number at your email and you need to monitor nline a status of your shipped orders with:

Canada Post - click here > track your shipment with Canada Post

Purolator - click here > track your shipment with Purolator

Shipping Method

7. Free Shipping (in Canada only) means:

- no cost for shipping from the Seller to a Buyer  - in 1 way only,

- a package will be send as Regular or Expedited parcel 

8. If you wants to use shipping/delivery service with a Signature, Xpresspost, Priority,etc., the Buyer need to contact Seller before placing any order and ask Seller to include a shipping service in the order: the difference of the shipping cost (between Xpresspost or Priority minus Regular shipping cost). After payment of the order by the Buyer, Seller will use requested shipping services with Canada Post. This order will be in top handling priority.

If a Buyer was not asked Seller to include the Xpresspost, Priority, or Signature services with Canada Post, the Seller is provided the shipping of Buyer's orders by Regular or Expedited parcel services with Canada Post or Purolator Tracking Number to the Buyer's address.

9. After any order is handled and sent (during 24 hours, but not more than 2 business days) by Canada Post or Purolator, the Seller will fullfil the order in the website system and email message with a carier Tracking Number will be send to the Buyer's email.

10. If the Buyer didnot get an email message with a Tracking Number during 2 business days of the purchase time, the Buyer should immediatelly contact the Seller here - Contact Us

11. The Buyer is responsible to monitor carrier Tracking Number and be available to get parcel by provided address in a day of delivery or contact local carrier office and pisk up the parcell ASAP:

Canada Post - click here > track your shipment with Canada Post

Purolator - click here > track your shipment with Purolator

12. If the shipping is parcel is with the Signature, and the Buyer is not at home at the time of delivery, usually carier may leave a Notice/Card of Buyer mail box and leave the Buyer's order at the Local post office. In this case the Buyer need to contact and pick up the order from the local carier office as a carrier provide a delivery just 1 (one) time according to their Policy

FAQ

When can I expect my order to be shipped?

We want to prepare your available order as usually in the same day or on the next day (not more than 2 business days) and ship them ASAP with Canada Post, Purolator or another reliable forwarder from Toronto, Canada

What is the Shipping Cost to my Province/City?

Please proceed to Checkout (Shopping Card icon in the right-top left corner) at our website to see the most up-to-date Shipping Cost* of your Order to your place or Contact Us and may help you

Does Seller has a possibility to optimize / minimize a Shipment cost my order?

- Ask the Seller to check the possibility to optimize / minimize a Shipment cost of some parcels with your planned order now!

What is Progressive Shipment Cost?

We are using a principle of Progressive Shipment Cost from a carrier based on "More Buying - Less Paying for the Shipping of a Unit!" (just an example: if a shipment cost of 1 pack may be $18 ($18 per 1 unit), 2 packs - $21 (or $10.50 per unit, 4 pack - $24 (or $8 per unit) and 10 pack - $40 or $4 per unit), etc.

Do you have a physical location where I (or my friend) can pick up my order?

This is Online Store, but Contact Us and we may try to help you to arrange pick at your own in Toronto (North York), Ontario

PICK UP AVAILABLE: are open to help to arrange to pick up of your paid order from Toronto (North York), Ontario - Contact Us now and SAVE on your Shipment Cost!

We want to prepare your available order as usually in the same day or on the next day (after weekend/holidays) and ship with Canada Post, Purolator or an other reliable forwarder from Toronto, Canada

What is the Shipping Cost to my Province/City?

Please proceed to Checkout (Shopping Card icon in the right-top left corner) at our website to see the most up to date Shipping Cost* of your Order to your place

Does Seller has a possibility to optimize / minimize a Shipment cost my order?

- Ask Seller to check a possibility to optimize / minimize a Shipment cost of your planned order now!

PAYMENT: You can buy online from our Online Lighting Store now and pay by your Credit Card or PayPal from comfort of your home > Steps How Buy LED Products in Our Online Store or Contact Us for other options

*Shipping costs above are not static and are subject to change without prior notice

Damaged Products in Transit:

If you received a product that was damaged in transit, please let us know not later than 5 days after you received the package(s) (with Tracking numbers) and provide clear photo pictures of the damaged product(s).

If it’s one of our carriers, we will send you a replacement at no cost and handle the damage reporting with the carrier.

Unfortunately, if the product is damaged by your carrier, we can not provide replacements or submit claims on your behalf; however, we encourage you to submit a claim to your carrier for compensation.

Contact Us